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Privacy Policy

This Privacy Policy sets out the commitment of BMRB to the privacy of its panellists, and governs panellists’ rights and obligations regarding privacy and data protection.
You shall confirm your acceptance of the terms of the Privacy Policy by clicking "I ACCEPT" on the acceptance box during panel registration.

1 Our Commitment to Your Privacy

1.1 BMRB will respect your privacy at all times and the confidentiality of your answers will be maintained as described in this Policy.

1.2 Your name, address, telephone number, personal information and individual responses will only be used as described in this Policy.

1.3 Market research carried out by BMRB is not a guise to sell you anything or ask for money.

1.4 BMRB will respect your decision regarding participation in surveys, answering specific questions or termination of your membership of the panel.

1.5 BMRB will maintain high standards of professional conduct in the collection and reporting of the information you provide.


2 Data Protection


2.1 By applying to become a member of the panel, you consent to BMRB and Lightspeed (who have built and maintain parts of the panel) holding, storing, processing and using the information you submit for market research purposes.

2.2 BMRB and Lightpseed will only pass questionnaire information you have provided to third parties in an aggregate, anonymous form, which will not contain any information which personally identifies you.


3 Security

3.1 To ensure that your information remains private, BMRB and Lightspeed uses a firewall security system. This means that only authenticated users can input information into the database and only BMRB / Lightspeed market researchers and database managers can read it. However, no transmission via the internet is 100% secure, and you assume this risk by using the Website.


4 Termination of Membership


4.1 If you no longer wish to be a member of the panel, you may request that your personal information be removed from our list of active members in the manner specified in the Membership Terms and Conditions or on the Website

4.2 Failure to follow the correct procedure for termination could delay the removal of your information.


5 Changes to the Policy


5.1 BMRB reserves the right to change, add or remove terms in this Privacy Policy and you should check the Privacy Policy from time to time. However, if a change will involve the use of your personal information in a way which differs from that described in this Privacy Policy, we will first obtain your consent. Where your consent is required, you will be asked to "opt-in".


6 Contact


6.1 If you have any questions or concerns relating to privacy, you can contact BMRB by emailing londonvoice@londonvoice.co.uk or writing to The London Voice Team, BMRB, Ealing Gateway, 26-30 Uxbridge Road, Ealing, London W5 2BP

7 Jurisdiction


7.1 This Privacy Policy constitutes the entire agreement between you and BMRB regarding privacy and data protection.

7.2 This Privacy Policy shall be governed by and construed in accordance with English law.

7.3 The parties irrevocably agree to submit to the exclusive jurisdiction of the English Courts in relation to any claim or matter arising under or in connection with this Privacy Policy.






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